Learn more about frequently asked questions about Western Homework Help.
The following are common questions asked by our clients. Please feel free to read through to determine whether your dilemma is settled before contacting customer care. Alternatively, you can contact us through email, contact form, or phone number on the website for additional inquiries.
Is Western Homework Help a Legit Website?
Yes. Western Homework Help is a legit business registered and governed by the Business Registration Act of 2015. The platform offers all writing services ranging from academic, business, and personal writing.
How do you ensure my privacy is protected?
Our website has developed various measures to ensure your privacy. Once you have registered with us, you will get a specific Client ID which will be used to identify you to the writers and employees. Our support agents are the only part that can access your personal information under exceptional circumstances. For example, when they need to verify your payment or order details.
Which type of paper do you write?
We have multi-disciplinary staff ready to work on any paper. We are committed to completing top-notch assignments on time, whether copywriting, academic writing, business, or individual. Please get in touch with our support team or customer care if you feel your order might be complicated. We will respond to you within 10 minutes.
Can You Complete My Assignment By Logging Into My School Account?
NO. We do not accept an order requiring us to log into any individual or institution’s accounts to complete. You must place your order on our website.
Is it Possible to Pay for My Order After Delivery?
Regrettably, we do not offer a pay-after-delivery option at the moment. We specialize in delivering pre-paid services. We need to reimburse our writers before they start working on your order.
How Can I Place My Order?
You can place your order by filling out the order form on our website. You should click on the “Place Order” icon. However, you may be required to log in or create an account before completing your order placement. Ensure you fill in as many details as possible. You will be directed to secure payment when you click on the “Proceed to Payment” icon.
How Long Does a Single-Page Order Take To Complete?
You are the one who determines the deadline for your order. Make sure you select your custom deadline when placing the order. The deadline ranges from 2 hours to 30 days. Ensure you contact support immediately after placing an order in less than 24 hours.
How Long Does It Take to Assign My Order to a Writer?
Immediately after placing the order, we search our database to select a writer with the best capacity to work on it. It may take as low as five minutes to find an appropriate writer. We will contact you if we don’t find a suitable writer for your paper within 30 minutes.
Can I Add Additional Material Or Instructions After Placing Or Paying For My Order?
Yes. It is possible. Each time you log in and place your order, you will be directed to a customized control panel (dashboard) where you can manage your orders and account information. You can also directly contact the writer assigned. We recommend that you supply your writer with as many messages and details as possible if you think they may help deliver your order. You can only attach up to 20 MB files. Therefore, you need to contact support if you experience any difficulty or if your files exceed this limit. However, you should ensure that you do not contradict your previous instructions.
Can I Change My Order Instructions?
Yes. You can change your order instructions after placing your assignment. However, it is only possible if the writer has not been assigned to your paper and you have not made your payment. It will not be possible to change your instructions yourself if a writer has been posted to your order. The writer could have already done part of the work. Therefore, you will have to contact support to change it.
How Do I Know That a Writer is Assigned to My Order?
Your order will show “Assigned” or “In Progress” status.
When Will I Receive My Paper?
Your paper will be ready for download by the deadline you indicated during order placement. Just access your control panel (dashboard) and click on completed orders. You can also contact support in case you need your paper earlier than the deadline you indicated previously. Typically, we try to deliver your order early to give you time for review and ask for any changes, if necessary.
What Should I Do When My Paper is Late?
You should contact support immediately through phone, email, or chat. However, we recommend chat and email for instant response. Sometimes it can happen when the writer has uploaded the paper, but it is not visible to you. We can contact the writer to upload the paper or give you a 100% refund if you no longer need the paper. You can visit our terms and conditions page for detailed content on the refund policy.